Afternoon activities (optional)

• Golf on the Blue Monster course
• Fishing excursion
• South Beach afternoon

Acme Packet - today & tomorrow
Presenters:  Andy Ory, President & CEO and Patrick MeLampy, CTO

Interconnect 2009 - demonstration & conference overview
Presenter:  Seamus Hourihan, Vice President Marketing & Product Management

10:00 am-10:15 am

Break 

Giving voice to 4G

• When will voice be offered over 4G?
• What are the merits and drawbacks of the 4G voice architectures: IMS, VoLGA and MSC VoIP architectures?
• Do 4G and VoIP make for a perfect marriage?
• Where is the optimal placement of the P-CSCF for WiMAX and LTE?
• How can mobile service providers move beyond voice and leverage interactive communications and multimedia in the 4G era? 

Panel-discussion moderator: 
Kevin Mitchell, Acme Packet
Panelist 1: TBA
Panelist 2: TBA
Panelist 3: TBA

Keeping junk out of the SIP trunk

• Is SIP trunking an ROI angel or an implementation headache for the enterprise?
• Does SIP trunking cannibalize revenue or serve as a killer application for service providers?
• How can contact centers efficiently leverage SIP trunking?
• Are all SIP trunks the same?
• What are some of the best practices, pitfalls to avoid and unexpected benefits that can be learned from
  actual implementations?

• What are service providers seeing as the major challenges for achieving true convergence across fixed and wireless networks?
• How are new services opportunities—such as FMC, mobile presence, mobile messaging and video—changing the way service providers think about and deploy IMS?
• How successful have service providers been in ending the proliferation of services silos?
• How are the IMS physical architectures and the role of the SBC in them evolving?
• What are the pros and cons for centralized versus distributed P-CSCF architectures?

Panel-discussion moderator:
Kevin Klett, Acme Packet
Panelist 1: TBA
Panelist 2: TBA
Panelist 3: TBA

• What are the differences between hosted and premises-based contact center models?
• How are green initiatives and quality of life issues impacting remote agent usage and contact center outsourcing?
• How quickly will contact centers move toward new technologies such as video, presence and click-to-call-from-chat?
• What role does SIP trunking play in contact centers today and what role will it play moving forward?
• What will the contact center look like five years down the road?

Panel-discussion moderator:
Michael Leo, Acme Packet
Panelist 1: TBA
Panelist 2: TBA
Panelist 3: TBA

12:15 pm - 2:00 pm

Want to bypass PSTN? IP peering is the way!

• How can service providers leverage Acme Packet SBCs in deployed or planned peering applications?
• Can service providers increase margins through IP peering, and what are the settlement options?
• How do service providers use IP peering to increase accessible geographies and subscriber communities?
• How are service providers choosing peering partners, and how can you differentiate your own peering offering in ways other than just price?
• How are operators performing billing mediation, SLA monitoring, capacity planning and call analysis in the new IP world?

Panel-discussion moderator:
David Cullerot, Acme Packet
Panelist 1: TBA
Panelist 2: TBA
Panelist 3: TBA

• How does the migration to SIP in enterprise & contact centers affect call recording?
• How will organizations use SBCs for Session Replication for Recording (SRR)?
• What are the optimal methods for PBX - SBC - call recording platform interactions?
• Why is selective-mode replication preferable over full-mode replication?
• Should the SBC play a role in call recording for all call flows, including station-to-station calls?

Panel-discussion moderator:
Jim Donovan, Acme Packet
Panelist 1: TBA
Panelist 2: TBA
Panelist 3: TBA

Unified communications—UC anywhere, anytime to everyone

• Is UC a money pit or a worthwhile investment that can help you leapfrog the competition?
• Is it possible for UC to co-exist with legacy systems?
• What are the major obstacles to overcome in deploying UC?
• Who wins the battle for the desktop?
• Does UC belong in the cloud or on the premises?

Panel-discussion moderator:
Jonathan Zarkower, Acme Packet
Panelist 1: TBA
Panelist 2: TBA
Panelist 3: TBA

• What are the Rich Communication Suite (RCS) 1.0 and 2.0 service packages for today’s 3G networks?
• How can RCS and SIPo3G services be used to win in the intensely competitive world of mobile broadband?
• What is needed to make RCS services high quality, seamlessly interoperable and secure?
• What are the required changes in interconnect and NNI?
• How can RCS enhance ARPU via different business models?

Moderator:
Kevin Mitchell, Acme Packet
Panelist 1: TBA
Panelist 2: TBA
Panelist 3: TBA

• What are the differences between service provider FMC and enterprise FMC?
• What are the business benefits for FMC for service providers and companies?
• Will FMC replace the traditional PBX/IP-PBX in the enterprise?
• How are customers using FMC today, and how are they gaining a competitive advantage?
• How will FMC integrate with unified communications applications?

Moderator:
Michael Leo, Acme Packet
Panelist 1: TBA
Panelist 2: TBA
Panelist 3: TBA

• What is the status of deployed or planned Class 4 routing applications using APKT SBCs and/or SRPs?
• How and when should service providers deploy central ENUM routing databases versus local routing tables?
• What are the different central routing database deployment models and when are they used?
• How do PSTN services like number portability and calling party name delivery work in the new world?
• Which advanced routing services can be deployed to increase customer stickiness?

Moderator:
David Cullerot, Acme Packet
Panelist 1: TBA
Panelist 2: TBA
Panelist 3: TBA

Enterprise and service provider security: more similarities than differences

• Denial of Service: its forms, dangers, and defenses
• Overload controls: overload happens and how to stop it
• Encryption/authentication: making sense of the many choices
• Intrusions: reporting, preventing, and when subscriptions make sense
• IMS: applying service-provider specific encryption in convergence solutions
• Security in IMS and enterprise applications

Moderator:
Albert Lew, Acme Packet
Panelist 1: TBA
Panelist 2: TBA
Panelist 3: TBA

• What is the business case—and what are the benefits—of deploying femtocells?
• What types of business model and systems architecture insights can be gained from early femtocell activity?
• What are the pros and cons of implementing IMS femtocells?
• What are the real and perceived security threats to femtocells—and can the really be hacked?
• Which femtocell services will be embraced by consumers, and which will be rejected?

Moderator:
Albert Lew, Acme Packet
Panelist 1: TBA
Panelist 2: TBA
Panelist 3: TBA

• How can your company best leverage telepresence and video conferencing for new services and revenue streams?
• How has telepresence and video conferencing enabled cost savings and business agility for your company?
• What technological investments are required to deliver these new services?
• What challenges are faced when deploying underlying telepresence and video conferencing technologies?
• How important is an SBC to a telepresence and video conferencing solution?
  

Moderator:
Patricia Streilein, Acme Packet
Panelist 1: TBA
Panelist 2: TBA
Panelist 3: TBA

• Why and when does the movement to IPv6 need to happen?
• What are the implications of IPv6 on NGN architectures?
• What are the fixed access, mobile access and interconnect perspectives on IPv6?
• What are the key challenges and proven solutions for an easy transition to an IPv6 world?
• What are the keys for streamlining the transition to IPv6?

Moderator:
Johnathan Zarkower, Acme Packet
Panelist 1: TBA
Panelist 2: TBA
Panelist 3: TBA

• What are the different architectures for emergency services in next generation networks?
• What are the key technical challenges faced when deploying emergency services?
• What are the emergency service regulations that must be addressed?

Moderator:
Annie Benitez, Acme Packet
Panelist 1: TBA
Panelist 2: TBA
Panelist 3: TBA

SIP header manipulation rules

• What are the SIP header manipulation rules?
• What can header manipulation rules (HMRs) do—and not do?
• How can you provision HMR for best performance?
• How do you test and troubleshoot HMR?
• What are the latest HMR enhancements and improvements—and what’s coming soon?

Encryption

• Why perform encryption?
• What are the benefits of hardware-based encryption?
• What’s new with various encryption mechanisms, such as IPsec, TLS and SRTP?
• What are the value-added features of Acme Packet’s encryption implementation?
• What are the keys for successful encryption?

• How can you use the SBC as part of an IP call recording solution?
• How do SBCs and Session Managers interact?
• How do SBCs work together with enterprise firewalls?
• What role do SBCs play in Unified Communications applications?
• What is the SBC’s role in supporting SaaS?